Very much agree with this. I still remember coming out of the airport and thinking I’ll just grab a taxi instead of ordering a ride!

• got shit from the taxi driver for not paying cash (and watched them use the old school paper carbon copy of my card),
• listened to them grumble the whole time about how there was traffic,
• got to ride in a car that had duct tape on the seat and no working AC
• and experience a ride that made me wonder how long until they lost their license

All this without any ability to give feedback or a rating to the driver.

That was the last time I ever used a taxi.