Comment on Roku suffered another data breach, this time affecting 576,000 accounts
Ghostalmedia@lemmy.world 5 months agoThey will boot your account if you contact CS and say “my account has been compromised?”
Comment on Roku suffered another data breach, this time affecting 576,000 accounts
Ghostalmedia@lemmy.world 5 months agoThey will boot your account if you contact CS and say “my account has been compromised?”
nxdefiant@startrek.website 5 months ago
At worst, they might cancel the subscriptions. I imagine trying to give the money back (get the charges reversed) is the labor intensive part.
Ghostalmedia@lemmy.world 5 months ago
Exactly. Having been on the CS side of the house for stuff like this, I can’t imagine they would penalize the customer for coming forward. Customer service ain’t got time for that. They’re going to remove the card, reset the password, and maybe report the card.
Taking money from someone else’s bank account is a shitty thing to do. I don’t know why anyone here would be in support of not reporting this.