Comment on Without fail
glimse@lemmy.world 7 months agoMaybe it’s because I have a pretty beefy work laptop but I rarely have issues with Teams. I dread Zoom calls, though. The video quality seems worse and whatever noise reduction Teams has doesn’t seem to exist on Zoom so it sounds bad, too. Not to mention the ugly interface
That said I’ll take Zoom over webex any day. Thankfully Cisco is the only company I work with who uses it… And we make them use Teams when we host there meeting
Kallioapina@lemmy.world 7 months ago
It’s funny, I’ve very recently had pretty much the opposite experiences with the Teams/Zoom reliability.
I had and interview project, and and in about 50% (around 15 out of 29-31, something like that) of the cases Teams calls failed pretty much in the beginning due to some technical problem, almost always the problems coming from the other end, on 1 case something unexplainably went to shit on my end (suddenly no sound or video), and I think of my self being pretty tech savvy on the user side. We had to fall back to phone calls for those “It’s just Teams, no problems, I understand” cases.
In the Zoom calls, 5/5 worked without issues.
Wonder why this is such recurring issue. I mean, havent Microsoft poured hundreds of millions of euro/dollars into the app/infrastructure? Where is the money going?
glimse@lemmy.world 7 months ago
Could it be the way the system was commissioned? My company designs and sells conferencing systems so I’m 100% confident it’s been configured correctly. When we “take” clients from other companies, we routinely find issues.
I don’t work on the commissioning/programming side of things (I’m in pre-install system design) so I can’t speak to the details. I just read the project close out reports sometimes