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dirthawker0@lemmy.world 9 months agoI’ve gotten cards that offer a free product for a good review, and cards that offer a gift card, but not an actual refund. I’ve been offered refunds to take down my bad reviews.
Comment on [deleted]
dirthawker0@lemmy.world 9 months agoI’ve gotten cards that offer a free product for a good review, and cards that offer a gift card, but not an actual refund. I’ve been offered refunds to take down my bad reviews.
KairuByte@lemmy.dbzer0.com 9 months ago
I’ve had the exact same experiences, never thought to report it though.
dirthawker0@lemmy.world 9 months ago
I’ve reported it once. I was emailed about 8 times from different email addresses with very similar text asking me to take down a bad review and they would refund me. A lot of asking for sympathy, we’re very small and a bad review is so devastating. All the refund offers were a little more than what I paid.
After 3 requests I replied with something akin to, “okay, you say you’re trying to improve your product. I want something that works. How about instead of a refund, you send me an improved item, and if it works I’ll give a good review.” And they said they couldn’t. (Of course not, they’re just retailing stuff from some factory and they have zero say in development.)
I didn’t reply, and over the next few weeks I got the rest of the emails from them. So I reported it, sent Amazon screenshots and such. I haven’t looked but I assume they were given the heave ho. They probably just renamed themselves and restarted. But they didn’t email me again.