Comment on How I got scammed (05 Feb 2024) – Pluralistic: Daily links from Cory Doctorow
stealth_cookies@lemmy.ca 11 months ago
The banks own scammy calls don’t help this. I had one a few years ago where they called me about a charge and their system asked for way too much information. I hung up and called the number on the card and they seemed confused when I explained how scammy it was after they confirmed the call was legitimate.
It seems like the best plan for any time your bank calls you is to hang up and call the number on the back of your card.
My bank blocked a payment to my mortgage lender (I had more than enough money in the bank, but they had a bunch on hold when I transferred a recent deposit to savings).
The agent for the broker that called asked for a bunch of information that they should have had. I hung and and called back to find it was a legit call, but let then know that I their rep really sounded like a scammer and they should probably update their scripts
Cyclist@lemmy.world 11 months ago
My bank called me recently, and I was sure it was legit, but then she wanted my date of birth to confirm she was talking to me and I said “I don’t give out personal information over the phone”. She don’t know how to handle that. I should have said “Can I have your date of birth to confirm who I’m talking to?” Next time…