Or you could just ban people when they get out of line like we’ve done since the dawn of time, dont act like modding a discord is a high level job
Comment on Discord Servers asking for Phone Numbers and 'Verification Levels'
Construc_@lemmy.world 1 year ago
it sucks, and it is absolutely necessary for some communities. i work for a small game company and we have one or two people that have gone to extreme lengths to contribute hate and saltiness to everyone there. im talking dozens of alt accounts made over the course of years. discord provides the tools for these verification paths. its a choice on behalf of the discord managers to enforce the different levels of verification, but it is absolutely discord that stores and verifies that data. we’ve tried other methods before, like alt identifier bots, and ive been in communities that do personal ID verification, and neither of those are trustworthy. discord is doing their best, and the kinds of people that complain about these things either are ignorant of the challenges such communities face, or are themselves the problem.
chalupapocalypse@lemmy.world 1 year ago
Icalasari@kbin.social 1 year ago
You did read how these trolls have alts built up over years, right? These aren't normal trolls OP is dealing with
douglasg14b@lemmy.world 1 year ago
If the commenter could read they’d be very upset with you right now.
chalupapocalypse@lemmy.world 1 year ago
oh my God they made new accounts what will we do
wmassingham@lemmy.world 1 year ago
Increase account creation restrictions (you are here)
CosmicCleric@lemmy.world 1 year ago
discord is doing their best, and the kinds of people that complain about these things either are ignorant of the challenges such communities face, or are themselves the problem
Did you really have to end a decent comment on a personal attack?
Have have you not considered that people just want to keep their anonymity for other reasons?
That asking for such a personal piece of information, that has ramifications if it gets out in the wild, for such a minor thing like a discussion of a video game website, wouldn’t want to give their phone number? (Lots of server hacks these days on the news where people’s personal information gets out on the dark web, etc.)
I can’t prove a negative, that I’m not something, but for what it’s worth, I’m not the kind of person you described. I’m a retired computer programmer who is a decent human being.
philpo@feddit.de 1 year ago
As Discord is still unable to provide a GDPR compliant process for the phone number thing (and let’s not even start about personal ID), if I were a small game dev I would rather not make myself liable the way one does when using this - it’s simply fucking expensive.
thoughts3rased@sopuli.xyz 1 year ago
But it’s not the game dev that handles the information, so the game studio wouldn’t be at fault. The game dev never gets that info so isn’t storing anything. Discord would be liable for any GDPR infractions.
philpo@feddit.de 1 year ago
Nope, doesn’t work that way. The game dev is offering a networked service (community,support,etc.)in his name/trademark/brand and therefore is therefore liable for the data protection, it doesn’t matter at all if the dev is the data holder or not - that’s up to the dev to manage contractually with discord.
The concept of “not holding the data, not liable for the data” has been turned down by various high court rulings by now - Amazon and Microsoft amongst others have tried it and lost.
thoughts3rased@sopuli.xyz 1 year ago
Except that’s not how it’s working here. The only “contract” is the EULA that the developer agrees to when creating their discord account.
The developer doesn’t collect or store the data, nor have they entered an agreement with discord for them specifically to collect this data. The game developer does not sell access to the discord server (a violation of the EULA). All they have done is use a feature on Discord, available to every user and bound to the terms of both the EULA and Discord’s privacy policy.
If what you said was true, then any individual that enables the highest level of protection on any server of any size would end up being liable. This simply is not true. It would also mean that the lowest setting would also leave them liable as an email is stored, which is also not true.
It would also be incredibly hard to determine exactly what they’re liable for. Is it all the users who have Discord? All the members in their server? What if a user is in multiple servers with phone/email verification turned on?
Discord collects this information as part of their service for their verification purposes, including 2FA. The implication for the developer is nothing more than a flag on an account.
The difference between the developer and Microsoft/Amazon is that those two companies, while yes they don’t store it on their own servers, collect the data for use in their services for their profit for services they sell, run ads on, or collect more data to sell on. The game developer does not run discord, they do not sell discord, they have little agency over that server in discord, and is a service that discord provides. The game developer could pull out at any point and the service would still exist because it is not theirs.
TL;DR - The developer is not liable in the same way that X users aren’t liable for people who verify their phone number following them. It’s not their service, and the Discord EULA and Privacy Policy apply.