Yes, vastly better on the average compared to PC makers and other phone makers. Having worked at an Apple Store once upon a time, we were happy to help the technically-savvy keep ancient stuff working if they had a need, but no way would we take the time to help a typical tech-phobe granny get one last year out of unsupported hardware. Granny gets a new mac that ‘just works’! It’s just basic business, a different solution might work better for different customers.