Comment on Chick-Fil-A staff in the rain.
nxdefiant@startrek.website 10 months agoI do not want to be a CFA defender, because they really are shitty, but they have the logistics down to a science. The volume the push through a drive through puts other drive throughs to shame. To directly answer your question, the more they know about what orders are coming, the better prepared them can be. If they know the next 5 cars are ordering nuggets, they can put more nuggets and less patties in the deep fry (for example).
It’s terrible of them to make their employees do this shit in the cold and rain though. Just let the line be inefficient for a little bit, it’s not like the chicken craving cultists are going to leave the line.
Bakachu@lemmy.world 10 months ago
Completely agree with this. They operate their drive through lines like a very well-greased machine. It’s extremely efficient and customers obviously have responded well to it. Would hate for CFA to ever militarize, they’d be a well-fed and very well-ordered militia.
mosiacmango@lemm.ee 10 months ago
They have a breathtaking modern technical stack at each franchise. They use ai camera tech to measure the “emptiness” of their various pans, which works with forecast data and the incoming orders to automatically create store wide alerts about how much and when to add more chicken/etc to be cooked. Its all run on a small 3 computer cluster that each of 5000 stores gets that is redundant and self healing, and shares data to corporate/etc.
For all the bigotry, its a crazy modern buisness.