The privatised Commonwealth Employment Service will never get better. The services offered by the private sector for job placement are utterly dismal. Personal experience via my then 55 yo partner being laid off from the mines up in Muswellbrook.
Every job he got after that, casual or permanent, were positions that I hunted down. They interviewed him once, right at the start, and not a single offer came his way from them in the ensuing 4 years that he worked or looked for work.