My co-worker goes to google.com and types URLs into the search field, sometimes not even the correct URL (e.g., when she’s trying to sign into her Zoom account, she’ll search for “zoom.com”)

I’ve tried gently persuading her to try typing it in the address bar, but then she will mistype it and tell me, “See, it’s not working!” and I’d like to show her how to use bookmarks and try to make her life a lot easier, but she insists she knows what she’s doing and isn’t having it.

Sadly, she’s also fallen prey to numerous obvious scams, including a pig butchering scam that drained her resources for years.

I’d really like to find a way to teach some basic tech literacy to older people. I’ve been able to help my parents recognize scams at least, but some people are aggressively unwilling to learn new things.