Where consumers and employees have rights.
realitista@lemm.ee 7 months ago
Not in the EU it’s not. It’s law here.
krush_groove@lemmy.world 7 months ago
realitista@lemm.ee 7 months ago
Not in the EU it’s not. It’s law here.
Where consumers and employees have rights.
mca@lemmy.world 7 months ago
No, it’s not. You have the right to return it (Dutch: herroepingsrecht) but the cost of returning can be at the expense of the buyer when stated on their webshop. Check their ToS
realitista@lemm.ee 7 months ago
Okay yes if we are talking about shipping then that’s true.
mca@lemmy.world 7 months ago
The article and the referred articles are about the return shipping fee, not about handling and so. For example, fashion retailer H&M are beginning to charge European countries too, perfectly fine with the law :)
realitista@lemm.ee 7 months ago
Before the EU law, in Czechia where I live, most places wouldn’t take a return at all. Most face to face retailers still won’t. So for me it was a big step up to be able to return at all. Losing a few bucks on shipping is small compared to having to keep a whole product you don’t want. It’s one of the big reasons I buy almost nothing from brick and mortar stores any more.