Comment on Indian authorities raid fake tech support rings after tipoff from Amazon and Microsoft

• maynarkh@feddit.nl ⁨1⁩ ⁨year⁩ ago

  Yeah, it’s weird though why specifically in India these call centres pop up and not anywhere else?

  Can’t it have anything to do with Western companies outsourcing there en masse to fuck over Western workers, thus making it plausible that someone with a thick Indian accent is calling you on behalf of them?

  Or the fact that Indian wages are kept artificially low, with abysmal workers rights, as is common with the countries doing the lion’s share of the world’s manufacturing, so it makes sense for people to live off of the literal scraps of Westerners?

  I think the real disgusting thing is that the relatively small amounts of money that you can scam out of westerners is able to sustain a whole industry in India. If these guys got proper jobs with proper pay, they wouldn’t need to do this to get ahead.

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  • Jamie@jamie.moe ⁨1⁩ ⁨year⁩ ago

    One thing is that the scam call centers usually pay very well there. From what I’ve heard, even teens can get in on it, and they can make as much as someone with a full college degree just working for a scam company. The owners are making six figure sums each year.

    And the amounts aren’t always small. Sometimes they’ll find a particularly vulnerable elderly person and net thousands, or even tens of thousands.

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  • drmoose@lemmy.world ⁨1⁩ ⁨year⁩ ago

    I think there are a lot of factors. India being poor, corrupt and nationalistic are probably the main ones tho imo.

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  • ItsMeForRealNow@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Low regulation and not tech savvy police or law makers. And focus is on other more pressing violent crimes. Politicians using police to do their bidding. All leads to some people doing whatever the hell they want and scamming old ladies in western countries. Those people are a problem to locals as well. They will scam anything from anyone.

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    • phx@lemmy.world ⁨1⁩ ⁨year⁩ ago

      Also, India is used heavily for actual tech support and call-centers. Many of these places hide amongst them, sometimes in the same buildings as a legit operation which helps mask them.

      I’d imagine that a bunch of the people staffing the scam centers are defectors from a legit one, and take their knowledge - and probably customer lists - with them

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