Comment on Firefox will have a built-in ‘fake reviews detector’ — Amazon is in trouble

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drekly@lemmy.world ⁨1⁩ ⁨year⁩ ago

I’ve had this multiple times.

Tried to leave a big detailed helpful negative review and it gets flagged for being suspicious, with no copy of the review attached so I have to write it all again. And then it gets removed again.

I just looked in my emails. The exact phrasing was “We have reviewed our decisions and concluded that the product you received is authentic. As a result, we removed your review specific to this product. This ensures other customers see reviews that reflect the current shopping experience.”

It happened with a body trimmer, where I never questioned the inauthenticity, and then a zojirushi travel mug that I genuinely believe was a fake, and attached a lot of evidence.

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