Comment on Business owner 'hires' ChatGPT for customer service, then fires the humans
Kazumara@feddit.de 8 months ago
For really useless call centers this makes sense.
I have no doubt that a ML chatbot is perfectly capable of being as useless as untrained human first level supporter with a language barrier.
mr_tyler_durden@lemmy.world 8 months ago
Agreed. Should we also mourn for the horse and buggy drivers? The gas station attendants? And the whole slew of jobs that have become obsolete over the centuries?
I do think we need something like UBI and I’m not ignoring the lost jobs but shit jobs shouldn’t have to exist. I’ll mourn for the workers but not for the job. Continuing to employee people to do thankless/hard/dangerous/etc jobs is just silly.