Yes, absolutely, but there’s a huge span from completely removing the box to having “just” a chatbot.
For example, at my company, we’ve set up an agent that can work with certain design-files that engineers typically work with through a rather complex GUI. We’ve built a bunch of endpoints that ensures the agent can only make valid changes to the files, and that it can never delete or modify anything without approval. This saves people a bunch of time, because they can make the agent do “batch jobs” that take maybe 10 min in about 10 s. It’s not possible for this agent to mess up our database or anything like that, because all interactions it has with anything are through endpoints where we verify that files, access permissions, change logs, etc. are valid.