Time to replace Amazon dropshipping with AliExpress.
Probably same vendor at the end.
The only iasue I see is local customer service and return of an order.
That is way easier with Amazon (at the cost of the seller).
In one case, I was shipped the wrong variant of an item and the seller was totally unresponsive. Submitted evidence, AliExpress closed the case saying that Tracking shows it was delivered. No way to appeal.
In another case, I ordered something to my business and the Chinese courier service left the parcel out front on a public sidewalk. Naturally, the parcel was stolen.
The courier service eventually admitted, in writing, that the delivery was mishandled and that the shipper was the only one who could file a claim.
Once again, vendor unresponsive, AliExpress closes the case saying @Tracking shows delivered” with no way to appeal.
Meanwhile, I had a $1,000 Amazon package get stolen the other week and they refunded it with minimal fuss. The return policy is so easy might as well be “try before you buy”. I can see why people have a hard time de-Amazoning.
One time I shopped for an ESP32 with an USB-C slim cable (3m) and a weather safe enclosure.
Amazon: >40€
AliExpress: <30€ (incl. shipping but waiting thrice as long).
Appoxo@lemmy.dbzer0.com 1 day ago
Time to replace Amazon dropshipping with AliExpress.
Probably same vendor at the end.
The only iasue I see is local customer service and return of an order.
That is way easier with Amazon (at the cost of the seller).
Romkslrqusz@lemmy.zip 1 day ago
AliExpress’ purchase protection is a total farce.
In one case, I was shipped the wrong variant of an item and the seller was totally unresponsive. Submitted evidence, AliExpress closed the case saying that Tracking shows it was delivered. No way to appeal.
In another case, I ordered something to my business and the Chinese courier service left the parcel out front on a public sidewalk. Naturally, the parcel was stolen. The courier service eventually admitted, in writing, that the delivery was mishandled and that the shipper was the only one who could file a claim. Once again, vendor unresponsive, AliExpress closes the case saying @Tracking shows delivered” with no way to appeal.
Meanwhile, I had a $1,000 Amazon package get stolen the other week and they refunded it with minimal fuss. The return policy is so easy might as well be “try before you buy”. I can see why people have a hard time de-Amazoning.
Appoxo@lemmy.dbzer0.com 1 day ago
Amazon sure did refund it.
And then proceeded to charge the seller the amount + handling fees.
Anyway: As I said, AE customer handling is…difficult.
rumba@lemmy.zip 1 day ago
I already look there first :)
Def the same vendor at the end (well most of the time on the kind of stuff I buy)
The amount I save on 3-4 things is usually enough to negate an Amazon purchase.
That said, I’m not the kind of person who makes big or risky purchases from either of these places.
Appoxo@lemmy.dbzer0.com 1 day ago
One time I shopped for an ESP32 with an USB-C slim cable (3m) and a weather safe enclosure.
Amazon: >40€
AliExpress: <30€ (incl. shipping but waiting thrice as long).
Oh well, didnt need it fast anyway ¯\_(ツ)_/¯