Comment on OpenSubtitles Hostility
deweydecibel@lemmy.world 1 year agoI can’t remember exactly what it was (Emby?) but I distinctly remember one time having my ticket closed because they scoured the log and found mention of a torrented file. No sure how common that is though.
Snowplow8861@lemmus.org 1 year ago
It’s totally fine to bulk replace some sensitive things like specifically sensitive information with “replace all” as long as it doesn’t break parsing which happens with inconsistency. Like if you have a server named "Lewis-Hamiltons-Dns-sequence“ maybe bulk rename that so is still clear “customer-1112221-appdata”.
But try to differentiate ‘am I ashamed’ or ‘this is sensitive and leaking it would cause either a PII exfiltration risk or security risk’ since only one of these is legitimate.
Note, if I can find that information with dns lookup, and dns scraping, that’s not sensitive. If you’re my customer and you’re hiding your name, that I already invoice, that’s probably only making me suspicious if those logs are even yours.