Damn it. I did not come here for a reasonable and valid explanation.
ಠ_ಠ
Begrudgingly puts away pitchfork
Comment on Discord will require a face scan or ID for full access next month
TheTechnician27@lemmy.world 19 hours agoI can say as a member of the PCSX2 project that I understand why we and other FOSS emulators use it as official support – but nevertheless wish that we didn’t. We’ve discussed practicalities before, the project doesn’t stay there just from inertia or because of personal preference; there are major practical reasons to prefer it over a forum (which we have), a wiki (which we have), or Matrix.
I’d be willing to endure the pain points and to scale back support in order to be off of that shithole, but I also get that’s a fringe minority sentiment shared by only a couple others. All of us would be tech-literate enough to use a client like Signal or Element for intra-project discussion, but very few people would come to Matrix for support (nor would we probably want them to due to the much greater moderation burden per end user), and the chatroom model to most of us is much easier for support than a forum. The only reason I’m still begrudgingly on Discord is for PCSX2.
boatswain@infosec.pub 14 hours ago
I get it, but if bigger projects don’t move to alternatives, those alternatives have a lot less pressure to evolve. If a big project bites the bullet and moves, then there are more technically minded folks with a vested interest in making the platform better.
PumpkinSkink@lemmy.world 13 hours ago
Thanks for the insight.
Nioxic@lemmy.dbzer0.com 15 hours ago
Putting valuable help, trouble solving and FAQ stuff into a discord is … annoying. You cant find it again. So it will only help the original poster
TheTechnician27@lemmy.world 14 hours ago
We do also maintain docs. I put a lot of effort into the Setup ones but got burnt-out before really getting into the other ones (which need a lot of work). And for actual bugs, we use GitHub.
Discord’s search functionality is reasonably robust, and as long as you’re already there, you can usually find old conversations about the problem you’re having. The biggest problem is that it’s gated off from the wider Internet, which is shitty.
I think what we all like about it over forums for providing support is that it’s closer to real-time communication, it’s more flexible (conversations can flow in and out of each other instead of being permanently stuck in one subject-specific thread), and it’s more casual.
stray@pawb.social 8 hours ago
Maybe they’ve changed something since I last tried getting help via Discord, but I found the search feature extremely lacking. I never have trouble finding someone else with my same question/problem, but there’s no means of viewing replies to the message in question, or even whether anyone replied at all. One is required to manually browse potential hours or days of messages in the hope of following a conversation chain that might not even exist. This is made even worse by the fact that replies to a message aren’t necessarily registered as replies because they’re just subsequent chat messages.