So interestingly enough, this isn’t super uncommon.

The RPA industry has dealt with something similar previously.

Some companies limit certain systems to only allow human to log into them, RPA tools would impersonate humans so they would encounter this.

A few places I have worked had ad accounts almost indistinguishable from human accounts other than a flag. This required adjustments of org charts, hr systems, etc to ensure that they were treated as th service accounts they actually are.

The leader of th RPA org at one place I worked got hauled in front of the head of HR to explain why his 200 RPA accounts haven’t completed their trainings.

It’s not good practice, but it’s not unique to X.