I thought people would learn how to use computers.

It seemed as if most of the millennial generation in wealthy countries did learn to some degree and I expected it to be even more true for younger generations. Those more sophisticated users would enable more sophisticated and flexible applications. Technology would empower individuals while weakening corporations and governments.

Instead, the most reliable recipe for popularizing tech is to dumb it down. Millennials represent a peak of digital literacy (in wealthy countries) and those younger tend to have weaker technical skills.