Not only will he personally email you, but he will keep engaging to help you out. He recommended a mattress that fit the budget but didn’t ship to Alaska. After I told him that, he went out of his way to help me find another company that did. Ended up emailing back and forth with him a few times before landing on one of his recommendations.

I found him via and old AskReddit thread he started and kept going.

A+ effort from him.