Of course we can blame them. There’s a ton of great help available, but perhaps they’re like you, and their ego is so fragile that they can’t be troubled to scroll past a few trolls to find the perfect answers.

But I think we’re all used to dealing with trolls. Everyone knows how to ignore the trolls. I think the bigger problem is that people are afraid to show ignorance, even if they definitely are ignorant, like OP was here. Imagine that, you don’t want to look foolish on the internet in front of people who don’t know who you are and never will, so you turn to a solution that doesn’t work and actually has the potential to ruin the hardware you bought… So yeah, that’s strange, that’s not rational, we can give psychological explanations, but none of them make the person in question appear reasonable.