MuttMutt@lemmy.world 3 days ago
If you are tired of receiving the offers send them a cease and desist letter via registered mail.
legalclarity.org/how-to-legally-tell-someone-to-s…
If they continue contacting after about 30 days it is harassment and you can file for a restraining order and sue them for damages.
When you go to send the letters be sure to keep a copy for yourself along with the receipts for the mailing and be sure to have a witness to the mailing. I would just ask the person at the post office to do this for proof that what you sent was the same as the copy you keep for yourself.
If you want the service then you need to find out why your neighbors have the service available and you don’t. That means escalating the call to a support person.
TheReturnOfPEB@reddthat.com 3 days ago
The customer support people have offered no help. Thank you, thought. Interesting article!
MuttMutt@lemmy.world 3 days ago
You have to escalate beyond the regular people. General support staff are basically trained script monkeys who don’t know or understand how things function or even have information that higher tier people have. If you get to a higher tier person who knows why service isn’t available it might be a simple we need to run a line in the area and if a couple more people want the service we will set it up kind of deal.
Or find a better way to make things work for you. More ISP’s have been created to cover the gaps that others leave than you can imagine.