Comment on It will be great, they said...

• hereiamagain@sh.itjust.works ⁨5⁩ ⁨days⁩ ago

  I have no experience with any type of backend mail management or anything like it.

  But I do have a corporate email through Microsoft exchange. I hate multiple apps on my phone, so I have it as an extra account in my Gmail app.

  And it sucks. I don’t get a lot of emails, only the last 3 or 4 emails actually show up in the app.

  But my biggest, angriest problem… Is mail getting stuck in the queue.

  If I’m sending a short email? Fine, I can use the app. Fire it off and it’ll send immediately.

  But if I write a long email? It will say it’s sending, it’ll sit in the outbox, but it will never… ever… send. Ever.

  No amount of Wi-Fi cycling or data cycling, cache clearing or phone restarting will ever ever get that email to send. It will just sit there silently failed. Not even acknowledging it’s failed when you poke at it, let alone with a notification or something.

  The first time I realized it happened, it was an unfortunately important email.

  Would you like to guess what the problem is? I pulled my hair out for like a day before figuring it out. I’ll put it in a spoiler tag so you can guess.

  spoiler

  When you write a long email, at some point it saves a draft. For some reason, that draft is what holds everything up. If I remember correctly, even deleting the draft doesn’t make it send… If ever I forget, and it happens again, I have to copy my whole email to the clipboard, open exchange in the web browser, find the draft (which is never complete, always only half or less of what I wrote) paste my full message into the draft, and then manually send it.

  I guess technically it’s my own fault, I could just use the exchange app and it would probably solve this. But I don’t want to, and I shouldn’t have to, email is not new. But it is terrible. Like printers. Bah.

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