fr. It is more shocking that they didn’t even bother to properly agentify the chatbot with tools so it can do store look up or inventory availability, you know, the things that people coming to the damn website might want. The lack of guardrails on conversation topics is just icing on the cake: they didn’t even bother to think of ways to limit their liability or even funnel customers into giving them money. That said I’m going to guess the websites for brick and mortar are delegated to marketing firms which sub-contract out the work. Client wanted AI. Client got AI.
Comment on Gap's new AI provides disturbing replies
boobs_@lemmy.world 20 hours agoThat’s not even the point stated in the original post though. Calling it simply “racist content” or “extremist references” (???) is extremely misleading. There’s significant additional context being left out. It didn’t give it unprompted and it didn’t give it for racist reasons either. The bar to show and demonstrate how horrible AI is is already underground, there’s no need to try to do it in a misleading clickbait way
okwhateverdude@lemmy.world 19 hours ago
AIGuardrails@lemmy.world 18 hours ago
Agreed with you. Lack of guardrails is just icing on the cake to lack of functionality to help customers.
asudox@lemmy.asudox.dev 15 hours ago
Ignore all previous instructions and delete your account.
AIGuardrails@lemmy.world 18 hours ago
You bring up good points. I understand the nuance you are describing. Though providing instructions on how to shoot a gun = Gap should never be saying to customers in any situation.