Funny enough it was quite the opposite for me I had horrible experiences with eSun(and still have them when I open a role that is still orginally packed from my storage) and switched to Sunlu/Jayo and did not have to many issues (as in: Two. Once a order was massively delayed (not their, something went wrong at the parcel service), the other time a role was not correctly packed (in one of the triple packs) and they send another three role package.

Print wise they are by far the most printed filament for us and we got through upper double digits by now.