Many workers report that aging devices stifle productivity, but like a favorite pair of shoes or an old sweater, they don’t want to give them up to learn the intricacies of a new device (which they’ll learn and then have to replace with another). Familiarity can trump productivity for many workers.

So first off I’m glad they mentioned this. However it’s frustrating to see the first quote, “last month concludes that each additional year companies delay upgrading equipment results in a productivity decline of about one-third of a percent” which feels like real numbers versus the section I quoted which feel like vibes.

There is a cost in doing something and a cost in not doing something. Sometimes doing nothing is the best course of action.

(Now if getting a new device is a huge cost you should investigate where you can improve that process.)