Innovation as an inherently good thing (rather than merelly new) has always been a mantra and a slogan of the post-2000 Crash generation of Tech “Leaders”, who unlike the ones in the 90s, are almost always grifters rather than techies.

A grifter, when his personal upside maximization (in the form of keeping his job and performance bonuses) is at stake, will say whatever it takes to try and push the impression that his strategical choices as head of a large Tech company are “visionary” rather than “blind fad following” because at best he can “fake it until he makes it” and at worst he’s delaying the moment when he stops getting the big bucks for what is mainly bullshitting abilities.

Maybe he smokes from the product he sells and genuinelly thinks that this stuff is an improvement for customers, but personally and having been in Tech (and the Tech Startup world) on and off since the 90s, my bet is that his words are nothing more than a grifter grifting.