Comment on Google pulls the plug on first and second gen Nest Thermostats
reddig33@lemmy.world 2 weeks agoThe website you linked to says that it’s not a class action suit, but a “mass arbitration” which I’ve never heard of. It also claims that Google has a “no class action” clause in its warranty/user agreement. I don’t see how that’s legal, but whatever. I also wonder if that clause was there at the time of purchase for gen 1 and gen 2 thermostats.
Sandbar_Trekker@lemmy.today 2 weeks ago
Thanks, I missed that detail. It’s probably because of the “no class action” clause that this is a “mass arbitration”.
Unfortunately that usually means that Google is paying a specific company to decide on the outcome of the case. in this case it looks like American Arbitration Association has a contract with Google.
They’re supposed to be fair for both sides, but it’s been shown that they almost always rule in favor of the company that has pre-selected them.
If anyone is in this situation, they will likely have a much better chance by convincing a judge to allow a different 3rd party to arbitrate the case.