Comment on Concerned about claiming warranty for homelab with Linux

user224@lemmy.sdf.org ⁨1⁩ ⁨day⁩ ago

If it is a hardware failure, I don’t see why it should be an issue. I know re-installing Windows is something PC repair shops do often, and I don’t see how that’s different from any other OS.

fault or failure resulting from software

Unfortunately, that’s quite broad. But it could also just apply for stuff like overclocking or firmware modifications. Or even simpler stuff. I could see someone having DVDs from multiple regions, changing drive region every time until they hit the 5 changes limit, and then trying to claim it for warranty (I’ve had some software on Windows do that automatically…).

Should I submit it with the Linux installation intact or replace it a fresh install of Windows

Or if there’s private data, overwrite it with output of /dev/urandom or /dev/zero. blkdiscard might also be your friend since it’s an SSD.

I am doubtful whether they have experience working on anything other than Windows

Probably they’ll just test the rest with their own drive or re-install it.

Or maybe try to ask them how to prepare the device for the warranty claim.

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