Except the problem seems to be the said storage device.
Comment on Concerned about claiming warranty for homelab with Linux
poVoq@slrpnk.net 22 hours ago
Usually companies accept that you remove storage mediums before sending it in, as those might contain private data. And if that is ok, then there is no way for them to know that you installed Linux on those.
user224@lemmy.sdf.org 22 hours ago
fuckwit_mcbumcrumble@lemmy.dbzer0.com 22 hours ago
If it’s a prebuilt and it’s the SSD that’s the problem then taking out the SSD probably won’t be an option. OP never said what PC it is, but I know some manufacturers will be ok with shipping just the ssd. Assuming you can narrow it down to just the SSD.
IDK OP, just contact their support and see what they say to diagnose it. Just wipe the drive before you send it off. They’re not going to do data recovery on your SSD, it’s not worth their time or money. They’re just going to replace it.