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Comment on Stack Overflow must change its attitude towards users.

SO rewards tagging and closing questions rather than answering the actually difficult questions.

I’m curious as to what reward you believe that people are getting from closing questions?

Though I’ll certainly agree with that it doesn’t reward giving good answers to hard questions enough and rather encourages easy answers to popular questions (even if the popular questions have been asked before).

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snowe@programming.dev ⁨1⁩ ⁨year⁩ ago

I’m curious as to what reward you believe that people are getting from closing questions?

there’s a bunch of badges for things that can only be accomplished by flagging. Image

You also get the nice ‘feeling’ of clearing your queue. The faster you do that the better you feel. It’s literally all rewards for putting as little effort in to get as much ‘reward’ as possible.

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- shagie@programming.dev ⁨1⁩ ⁨year⁩ ago
  I’m not sure how rewarding those are - or common. A total of 257k out of 21M doesn’t suggest many people are getting rewarded for flagging (and that’s just one). Raising 80 helpful flags (for example flagging spam or people leaving rude comments) is less than 0.07% of the user base.
  
  The cleaning the queue is… Stack Overflow’s review queues have never been cleared. Today’s stats for Stack Overflow’s close queue ( with 3000 items in it that time out after 3 days stackoverflow.com/review/close/stats ) has had 273 reviews done (not all were close votes) done by 18 people (out of 21 million) and most of those people who have done the majority of the reviews received the marshal badge over 5 years ago and so aren’t getting any new rewards for doing more. You are equally rewarded for clicking “leave open” as you are for clicking “close” in the queues.
  
  There is no reputation reward for any of the review tasks either.
  
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  - snowe@programming.dev ⁨1⁩ ⁨year⁩ ago
    
    With over 1000 rep on Stack Overflow, you should have access to the First Posts and Late Answers review queues where you can get an idea of well, give it a try to see what’s in there. There’s a fair bit of people trying to sneak links into new answers to old questions (Late Answers) that having another set of eyes on would help catch before they get too far. Likewise, there’s a lot of posts to First Posts where someone could help a new user and take the time to help them make their question better… or if it isn’t a good fit for the Q&A format of Stack Overflow flag it for closure.
    
    Those queues were the ones I’m talking about. SO rewards clearing your queue of 40 per day for each queue (maybe that’s different if you have more rep).
    
    Without the gamification of the badges, the participation in community moderation and curation of the material would likely be even less active.
    
    I very much doubt that. Forums for helping others existed for decades before SO and even now a lot of stuff has moved to discord, Reddit, Zulip, and slack and they still have moderation and most people actually get answers to their questions.
    
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    shagie@programming.dev ⁨1⁩ ⁨year⁩ ago
    You can do at most 40 reviews per day (to avoid people going on autopilot) but you are no more rewarded for doing 40 reviews in a day than you are doing 1 review a day for 40 days. The only exception to the 40/day limit is for diamond (elected) moderators.
    
    Furthermore, you’ll note that the review that you recently did (first posts) you were rewarded for doing it for the firs time… and your review action (which is public) was “looks ok” rather than down voting it or flagging it (though the answer you review wasn’t upvoted… so its ok, but not ok enough to up vote?).
    
    The goal of the review queues is to get people to just check to make sure things are going ok.
    
    If/when you get to 3000 rep, you’ll be just as rewarded for casting a close vote in the close vote queue as you would for saying “leave open” - or going into the reopen queue and casting a reopen vote.
    
    The point is that the one sided statement of “SO rewards tagging and closing questions” doesn’t properly capture what you are doing. Additionally, the rewards for doing reviews (badges) is completely separate from the rewards that drive the rest of the site (reputation).
    
    Overall, the system of voting, curation, and moderation on Stack Overflow has broken down. There are not enough people doing these things on a regular basis and so the actions that are taken to keep Stack Overflow from becoming Yahoo Answers are predominately “close” rather than “cultivate and curate” because there isn’t enough time for people who are able to do those tasks to do so and make a meaningful impact.
    
    Your next badge would be to help out in the first posts review queue another 249 times.
    
    The badges are there to help guide new users to discovery of the site as they participate more on it. Voting everyone does and understands, but few people see the review queues unless guided there by badges and blame “the moderators” (which is everyone on the site with sufficient rep to do reviews) for actions.
    
    How do you get users who have participated enough to get 1000 rep to do a first posts review? Or 2000 rep to help out and check the suggested edits? Or 3000 rep and see if things should be opened or closed other than with the badges prompted prompted by reaching various reputation thresholds?
    
    Forums for helping others existed for decades before SO and even now a lot of stuff has moved to discord, Reddit, Zulip, and slack and they still have moderation and most people actually get answers to their questions.
    
    I’m sure that people still go to javaranch.com to view posts like coderanch.com/f/33/java for getting help and searching for answers.
    
    Zulip and Slack and discord are quite good for interactive help with someone on a problem now. They’re absolutely a non-starter for searching for past issues so that you don’t need to ask someone to get interactive help now.
    
    Reddit is ok as it’s indexed by google… until people go through and delete their old content. Sure, that’s fine and it’s their content, but it also means that you’re asking questions there. And you’ll also note the curation and formatting of in www.reddit.com/r/javahelp/ isn’t exactly up to Stack Overflow standards.
    
    The point is that these are different systems with different goals and are trying to do them in different ways.
    
    Reddit doesn’t care about the long term searchable value of a question or answer as much as Stack Overflow does because once it drops off the page it’s gone and no one is going to find it again. Stack Overflow had a different goal.
    
    blog.codinghorror.com/introducing-stackoverflow-c…
    
    Stackoverflow is sort of like the anti-experts-exchange (minus the nausea-inducing sleaze and quasi-legal search engine gaming) meets wikipedia meets programming reddit. It is by programmers, for programmers, with the ultimate intent of collectively increasing the sum total of good programming knowledge in the world. No matter what programming language you use, or what operating system you call home. Better programming is our goal.
    
    It’s fair to argue if its by programmers anymore - but that was its goal and its a very different goal than “help each person who asks a question.”
    
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