A long time ago I helped set it up so an elderly relative’s HOA dues were auto-withdrawn from their checking account. Someone stole one of their checks, washed it, wrote in a different name and amount, and cashed it. Bank anti-fraud caught it, refunded the money, and closed the account. I sent the HOA a message explaining the situation and asking what the procedure was to change account numbers.

They emailed over an attached PDF form. Had space for fullname, phone, address, bank routing and account number, and her real signature. Pretty much a PII nightmare. The instructions were to have it filled out and emailed back to them. 🤦🏻‍♂️

Told the relative to print it out and send it back by post.