Comment on Stack Overflow must change its attitude towards users.
Theharpyeagle@lemmy.world 1 year agoI base my opinion here on my experience with the Python discord, which is probably one of my favorite haunts these days. It excels at helping newbies, of which there are many each day, because their questions are quick to answer and can be handled almost instantly by an active user. It’s the more specific or advanced questions that languish there, because it’s less likely that someone experienced with that particular domain will happen to be online. It doesn’t need to concern itself with archival quality because no one expects answers to be referenced later.
So I think both kind of communities can play to their strengths without diminishing their quality. The chat rooms can answer the simple, open ended questions that don’t bring value to SO’s database of knowledge, and the more complex and advanced questions can have a better chance of being seen and answered with valuable insight on SO.
shagie@programming.dev 1 year ago
chat.stackoverflow.com/rooms/info/6/python and sopython.com/chatroom for SO’s python chat room.
Consider, however, “what if on every Python question on SO, someone left a comment to check out the python discord channel to ask their questions”.
Would the python discord channel be able to handle that volume of beginner questions (about 1 question every 5 minutes all day, every day)? And if someone did post that and try to encourage people to ask there instead, and would a representative of python discord go and ask SO meta to dissuade that user from doing so?
Sites like Stack Overflow, if they even point/redirect a fraction of their traffic at some other place can overwhelm the capacity for both support and moderation of that other place easily.
Part of the problem is also that many people asking questions don’t want help, they want copy and passable answers that involves them (the person asking the question) doing as little as possible. I realize that’s a controversial stance in some circles, but if you spend time trying to help all the users with low rep on SO (and even some with higher rep), it feels like they represent a significant portion of the people asking questions. Sampling bias? Confirmation bias? Dunno… I’ll admit to some bias somewhere… but I still know what it feels like.