Yep, for me my first printer was a Prusa MK3S+. At the time it was definitely the sort of experience you just described, and I jumped on the Prusa Enclosure upgrade to enable ABS. But there were some maintenance frustrations nevertheless that prompted me to get a backup printer.

I went with an Ender 3 V2, and my god that gave me the whole “literally doesn’t work out of the box, buy this mandatory set of aftermarket upgrades and enjoy your continuous maintenance trap” experience.

Never again. I sold that and grabbed an X1C which became my main printer with the Prusa as the backup.

I totally appreciate the value of open source; Linux built my career and I’ve lived and breathed it and the OSS community for the better part of two decades. I also totally appreciate and respect folks who take joy in tinkering with and maintaining their hardware. I’m just not that guy anymore and I’ve transitioned into the “wanting things to just work” phase for most things.

To me, if we can have both closed source options and open source options competing and each surviving — to me similar to say MacOS and Linux — then everyone can benefit; there’s a solution for everyone.