I’m guessing they live in a large sprawling suburban apartment complex whose trash facilities were designed to be out of the way and unobtrusive rather than functional and convenient.
My last apartment was in a place kind of like that. It sat on a lot that was probably about eight city blocks. For the entire complex they had eight dumpsters in four trash enclosures around the perimeter, two of which were toward the front of the complex, and the other two toward the middle. If you lived at the back of the complex you’d have to carry your trash for at least a block and a half to dispose of it. It wasn’t uncommon to see people driving to the trash enclosure with bags of trash balanced on their car’s trunk lid.