Utilities aren’t the same thing as platforms.
But giant media platforms run by giant tech corportations who have repeatwdly shown that they don’t give a shit about people? If they’re not putting railguards on their algorithm and content out of choice and are consequently creating mass murderers, then they should be regulated to have some railguards.
No corporation has proven that it will make the best choices for society, it’s up to people to force them to.