Comment on The proletarianization of tech workers
Sneptaur@pawb.social 9 months agoThey set up a ChatGPT based bot at my work just to help our support agents find information faster. It provides straight up factually false information 80% of the time. A solid 30% of the time, it says the opposite of the truth. It’s completely worthless at all times.
bob_wiley@lemmy.world 9 months ago
Sneptaur@pawb.social 9 months ago
I am seeing adoption being rather slow. Some very creative uses have been found though. It’s very good at summarizing content, for example. Especially in a context where it doesn’t matter too much how accurate it is, like summarizing a speech-to-text transcript of a phone call.