Reminds me of the pettiness during the aftermath of the class action because of the Nexus 6P battery problems. Google/Fi suddenly lost all records of my support tickets, my having purchased the phone at all, the warranty replacement they'd done, etc.
Fortunately, I keep meticulous records and still had a phone that powered down at 60% battery, so recorded a video of it as evidence and got my payout. Severely tainted my impression of Google/Fi though. Neither the faulty hardware nor the shady practices are surprising at this point.
Concave1142@lemmy.world 4 weeks ago
Good to know, thanks. Now I’m not as annoyed as I was, lol.