Damnit, I hate to defend Microsoft, but that’s an office thing as well, might just be there webmail and certain versions of Outlook apps though, I try to avoid using them these days. But did a lot of service desk support 2018-2022. So people were always asking for the damnedest of things. The number of com add-ons disabling do to start times, pst files not being allowed in OneDrive, view settings fucked up, pst’s uploading to the online archive and missing files is enough to make you want to never have to have outlook around.