Not really. The software being proprietary turns support into a monopoly.
The support can still be better, but it will be despite the software being proprietary, not because of it.
Comment on Some people think that proprietary software for a 3d printer is a plus?
Eldritch@piefed.world 4 weeks ago
Proprietary "can" mean better support. But that's asterisk heavy. Often that comes down to commercial hardware putting up road blocks to competitors. Or the open source solution being the product of a single developer in their spare time.
marcos@lemmy.world 4 weeks ago
Eldritch@piefed.world 4 weeks ago
You aren't disagreeing with anything I said. It's all very asterisk-y. And if my personal preference/position is unclear. I run non proprietary *nix systems at a 7:1 ratio to proprietary. Precisely because of the better support. Come October that ratio is going to be getting even more lopsided.
FurryMemesAccount@lemmy.blahaj.zone 4 weeks ago
It’s not because the dev is on their own that others can’t offer separate support.
One can acquire experience anyway offer to review the code of the solution upon noticing an error at a client that can be fixed with some google-fu.
maxwells_daemon@lemmy.world 4 weeks ago
Proprietary often means “support, as long as we have to, then fuck you”.
I learned the hard way, by selling proprietary products from a corpo that promised support. Would unironically be better off manufacturing them myself.
Eldritch@piefed.world 4 weeks ago
Oh absolutely. You're preaching to the choir here. Part of the reason I have a lot of hope around riscv. The processor designs themselves aren't necessarily open source. But with the ISA being open and open source the first to embrace. It "could" foster a new much less proprietary ecosystem.