Even home owners need to fight to get Zero Energy homes built.

8 years ago, we had a builder (who was offering free Powerwalls with every build) who refused to follow basic guidelines.

We ended up having to escalate our complaint to the CEO of the company for fired the two Site Supervisors who were not being helpful.

• tried bait-and-switching a Electric Assist hot water service in lieu of a fully electric heat-pump hot water service
• installed a dark (woodland grey) colorbond roof instead of a light (surfmist) colorbond roof.
• short-supplied insulation.
• tried to install Reverse-cycle evaporators on the North side of the house.
• etc.