Comment on WhatsApp is officially getting ads
Scolding7300@lemmy.world 4 days agoUnfortunately “better” varies from person to person. Signal is behind on features, e.g. WhatsApp has integration for businesses (customer support).
I hope my monthly donation will help but we must realize for some some features are important, I guess that for most it’s how many ppl they know is there/unwilling to lead a migration
Yes, this is right. Saying arbitrarily “better” leaves a lot out.
I must admit that using the business integration for customer support has lead me to really good experiences. Especially not having to call, wait 20 minutes under a ring tone, and talking over a line with very low sound quality.
SaharaMaleikuhm@feddit.org 3 days ago
Nobody in their right mind wants to use Whatsapp for getting support. That is insane. I want to message people and do group chats. That is it. Anything else is bloat.
hraegsvelmir@ani.social 3 days ago
Lots of people in Brazil and many Spanish a speaking companies would disagree with you unfortunately. It’s incredibly embedded in those countries, to the point where WhatsApp will often be the primary, and sometimes only, point of contact for a business. At least it’s not that bad here.
Scolding7300@lemmy.world 3 days ago
Are you saying that for WhatsApp specifically or for online chat in general?