Comment on Half of companies planning to replace customer service with AI are reversing course
Jake_Farm@sopuli.xyz 1 week agoThat is on purpose they want it to be as difficult as possible.
Comment on Half of companies planning to replace customer service with AI are reversing course
Jake_Farm@sopuli.xyz 1 week agoThat is on purpose they want it to be as difficult as possible.
btaf45@lemmy.world 1 week ago
If Bezos thinks people are just going to forget about not getting a $65 item that they paid for and still shop at Amazon, instead of making sure they either get their item or reverse the charge, and then reduce or stop shopping on Amazon but of his ridiculous hassles, he is an idiot.
Jake_Farm@sopuli.xyz 1 week ago
The airline industry does this with hundreds of dollars worth of airplane tickets all the time.