Never had an issue with them. Writing from my Librem 5
throwawayacc0430@sh.itjust.works 3 weeks ago
Purism is sketchy btw:
www.youtube.com/watch?v=wKegmu0V75s
www.youtube.com/watch?v=-IjUryQOlgk
(Louis Rossman videos explaining how a customer was denied a refund for a “pre-order” and then they tried to coerce Louos to take down the video.)
Canuck@sh.itjust.works 3 weeks ago
hummingbird@lemmy.world 3 weeks ago
As a person who experienced the customer support regrading preorders I can confirm this firm is extremly sketchy.