Well, yeah. In .ee’s case, one might surmise that Sunaurus was a whiz at backend-stuff, but maybe didn’t have enough experience as lead admin in the specific capacity of dealing with multitudes of ‘people fires.’ (not that he wasn’t absolutely wonderful and professional in everything he handled IMO) But, a lead admin would ideally be a manager dealing with direct-reports, not the guy who had to do it mostly alone for a long time, as I think he did.

What the community contributed (in the positive sense) to Lemm.ee was more than enough AFAIK. What was critically needed, rather, was a robust admin crew, be it fully volunteer and/or partly paid by donation. Maybe various tasks could have been rotated too, such as: “I’ll handle the reports this week, Ilona will handle requests, Tomaso will handle documents, and Rafo will handle mod interactions, then we’ll switch roles next week.” Or something like that… Anything that worked, really.

Indeed, it would be really interesting to see how other big instances are handling all this, specifically the bad actors that all sites must deal with, and which ultimately seemed to bring down Lemm.ee.