Comment on Call Centers Replaced Many Doctors’ Receptionists. Now, AI Is Coming for Call Centers.

VagueAnodyneComments@lemmy.blahaj.zone ⁨1⁩ ⁨week⁩ ago

They literally tried this last time and called it “AI.” They used Siri clones to replace receptionists but they sucked and that’s why call centers became the norm.

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