I’m glad I’m not the only one. I’m getting a lot of vitriol here from people saying “Well your users are idiots”, or other angry things. No, my users are family members, and not everyone needs a degree in CS to be able to connect to a Plex server. A few of them are elderly. The email was misleading to them, on purpose. It threw many of them into a flurry. The whole thing was handled terribly by a company who keeps going out of their way to make it difficult for them already to simply watch my server.

I’d suggest trying Jellyfin out again. Personally I was in the same boat even just over a year ago, I wasn’t impressed, but it’s come a long way. It’s absolutely not as polished as Plex, but if you can look past that I’m finding most of the features I need are there.