Regardless of the team size, I say simplify as much as you can so you can dedicate your resources customizing what makes their business special. You mentioned a PBX system and no infrastructure, this makes me think you talking about Customer Management. It sounds like you’re documenting as you go, fantastic. Maybe loop in a noob time to time to review the documentation or have a Q&A that reifies the docs. Best of luck!
Comment on Ideal Business Stack?
OhVenus_Baby@lemmy.ml 2 weeks agoRight now the admin team is 2 people and mostly myself. The labor side is growing as work flows in. The whole reason I took this job is the stake in the company. Its been around for nearly 3 decades very well established and deep roots in the community. The key players are still in the business and industry tied. They have assets and a good crew. But no real internal structure and infrastructure.
zbyte64@awful.systems 1 week ago
catloaf@lemm.ee 2 weeks ago
Man I was suppressing the red flags up until now; this is the straw that breaks the camel’s back. You are going to get shafted at this job. It might be because someone is embezzling, they’re committing fraud in their manufacturing processes, or one of the owners is going to cut and run and leave the rest of you holding the bag. Maybe one day you’ll just show up and the doors are all locked.
You need to do absolutely everything by the book, document, document, document, CYA, and in a way that when shit goes south you’ll still have that documentation. And always have an exit plan.
OhVenus_Baby@lemmy.ml 2 weeks ago
Everything is by the book. It’s a family business. I have documentation of every single move that’s happened since my arrival, I’m in the financials and business customer and vendor relations. None of what your saying holds any water at all. You simply have misjudged the situation. Likely due to my poor explanation.
Gradually_Adjusting@lemmy.world 2 weeks ago
I see people who are showing concern borne of experience, and with marked consensus. If you’re confident they’re wrong about your situation, it still may be worth reflecting on what they’ve learned and to limit your ambitions - or at least, consider building things on a more conservative timeline than you were imagining. Have big dreams, but start with biting off an amount you can certainly chew.
OhVenus_Baby@lemmy.ml 1 week ago
Absolutely and this post has done just that. Which is exactly why I made the entire post to begin with.
I have a set of problems and wanted to try to solve them as resource friendly, open source, as possible. I will consider all tools for the job. Open, closed, what have you. At the end of the day the best tools for the job always wins.