If I believed that they were sincerely interested in trying to improve their product, then that would make sense. You can only improve yourself if you understand how your failings affect others.

I suspect however that Saltman will use it to come up with some superficial bullshit about how their new 6.x model now has a 90% reduction in addiction rates; you can’t measure anything, it’s more about the feel, and that’s why it costs twice as much as any other model.